Discover how Chatime’s proven systems, training and innovation help franchise partners build sustainable success across Australia.
Every strong franchise starts with a system that actually works. For Chatime, that system blends structure, technology and a whole lot of support. With over 165 outlets nationally, Chatime has become Australia’s largest and most recognised bubble tea brand, not just because of its drinks, but because of how it sets every partner up for success.
This is what long-term growth looks like when innovation meets genuine franchisee support.
The Structure Behind the Chatime Franchise Model
A franchise model is only as good as its systems. The Chatime franchise model gives partners the stability of a global brand with the agility of local ownership. From site selection to store fit-out, every step is guided by a specialist team. Chatime’s in-house leasing executives help source and negotiate high-traffic locations, while the central support office manages marketing, supply, IT and finance so franchisees can focus on delivering great customer experiences.
Each agreement typically runs for five years, with an option to renew for another five. That clarity gives franchisees confidence to plan long term and build value in their business.
Explore the full system on Why Chatime.
Training That Builds Confident Owners
Starting strong is non-negotiable. Chatime invests heavily in its people through a comprehensive franchise training program designed to equip new owners with the skills and confidence to run a successful store. The training covers operations, leadership, marketing and customer service, ensuring every partner starts with a solid foundation.
Once a store opens, franchisees continue to receive personalised guidance from experienced Business Development Managers and a national support team across Marketing, IT, Finance, Supply Chain and Project Management.
This ongoing mentorship means every partner has access to expert advice and tools to continually grow and improve their business.
Innovation That Never Stops
Innovation is at the heart of Chatime’s success. The brand keeps its franchise network ahead of the curve with award-winning technology, including self-ordering kiosks and the Loyal-Tea app. The app gives customers rewards, birthday perks and in-app ordering, which boosts loyalty, drives repeat visits and provides franchisees with real-time insights into customer behaviour.
Chatime also continues to expand its product range, from signature milk teas to the Level Up Coffee series designed to attract new audiences. Regular menu innovations, paired with nationwide campaigns like the Red Bull “Stay Peachy” collaboration, keep the brand fresh, relevant and exciting.
This blend of technology and creativity ensures every franchise stays competitive and continues to evolve with customer trends.
Ongoing Support That Never Fades
Even after launch, Chatime franchise partners are never left to figure things out alone. The national support team provides ongoing operational guidance, performance tracking and marketing assistance. Local initiatives connect with national promotions, while training updates and system improvements are rolled out across the network.
This consistency is why the Chatime franchise support system is recognised as one of the strongest in Australia’s food and beverage industry. It is built for long-term growth backed by a network that genuinely wants its partners to succeed.
Find out more about franchisee support on the FAQs page.
The Power of Community and Collaboration
Beyond the systems and tech, there’s something else that defines Chatime: community. Each store contributes to a larger network of entrepreneurs who share ideas, celebrate wins and stay connected through events, training sessions and national conferences. It’s a brand built on collaboration, not competition.
That culture of shared success keeps franchisees engaged and invested for the long term. You’re never just another store; you’re part of a movement shaking up Australia’s beverage scene one cup at a time.
Your Path to Joining Chatime
If you’ve been thinking about starting your own business, this is your sign. Chatime’s structured training, proven systems and culture of innovation make it one of the best bubble tea franchise opportunities in Australia. The brand’s reputation, technology and national presence give you a strong foundation from day one.
To learn more about becoming a franchise partner, visit Why Chatime or apply now to start your journey with Australia’s number one bubble tea franchise.
Why It Works Long Term
Chatime’s franchise success comes down to three things: innovation, structure and support. Each store operates with the backing of a national network that is constantly evolving and refining how it does business. For franchisees, that means fewer roadblocks, smarter tools and a proven path to profitability.
Franchise experts consistently highlight training, marketing systems and product innovation as key predictors of success. Chatime’s ability to deliver all three makes it a brand designed for the future of Australian franchising.
Ready to Brew Your Success with Chatime?
Join Australia’s most recognised bubble tea brand and grow your own business with world-class support, training and innovation behind you.
Start your JourneyFranchise FAQs
Here are a few common questions from future partners. For the full list, visit our FAQs.
How does the Chatime franchise model support new owners?
What training will I receive?
How does Chatime approach innovation and technology?
What are the next steps to become a Chatime franchisee?
Prefer to talk with the team first? Browse the full FAQs.
